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Unofficial overview · public consultation 16 October – 15 November 2026

Unofficial English translation. The Croatian text is authoritative.

National Plan for the Development of Artificial Intelligence for the Period until 2032

To establish a strategic framework for the development and responsible use of artificial intelligence in the Republic of Croatia until 2032 and, through the accompanying Action Plan, to elaborate implementation measures for the period until 2028.

Each dot is one million euroFirst Action Plan 2026–2028Second Action Plan 2029–2032, indicative

Vision of the Republic of Croatia

The vision of the Republic of Croatia is to become a society that uses AI in the service of people, as a means of creating public value, economic growth and social well-being, while at the same time preserving fundamental rights, democratic principles and citizens' trust.

For the Republic of Croatia, the development and use of AI are a strategic issue of long-term competitiveness, security, social inclusion and digital sovereignty. AI is not an end in itself, but a tool for increasing the productivity and innovation capacity of the economy, modernising public administration, using resources more efficiently, improving public services and making better-quality decisions. These benefits can be sustainable only with the protection of fundamental rights, clear human accountability and the secure, lawful and ethical development and use of the technology.

The Republic of Croatia will pursue its development objectives within the common European regulatory, data and infrastructure space. Compliance with the Artificial Intelligence Act (Regulation (EU) 2024/1689 of the European Parliament and of the Council of 13 June 2024 laying down harmonised rules on artificial intelligence, as amended by Regulation (EU) 2026/1744), connection with the common European data spaces, the European High Performance Computing Joint Undertaking (EuroHPC JU), the network of AI Factories and strategic European projects will enable the use of shared capacities and markets, while at the same time strengthening the national capability to manage key data, computing resources, models and the rules for their use.

In order to use the available resources effectively, the Republic of Croatia will systematically strengthen the horizontal prerequisites for the development and secure use of AI. These include secure and sovereign computing and data infrastructure, the availability of high-quality and interoperable data, the development of human and institutional capacities, Croatian language resources, and a reliable regulatory and governance framework. At the same time, an enabling environment and targeted support instruments will be ensured so that enterprises, in particular SMEs, can develop, adopt and apply AI more quickly, increase their productivity and innovation capacity, and strengthen their competitiveness on the domestic and international markets.

On the foundations built in this way, the Republic of Croatia will direct investment into selected areas of application and specialised technology areas in which it can generate particular economic and social value. Their selection will be based on the available knowledge and data, the needs of citizens, the public sector and the economy, market potential and the possibility of creating greater added value. The priority areas of application of AI will be reviewed periodically so that the implementation of the National Plan can adapt to technological change and to new development needs and opportunities.

STRATEGIC CONTRIBUTION OF THE DEVELOPMENT AND USE OF AI

  • 01A competitive and innovative economy, capable of developing high-value-added products and services, increasing productivity and strengthening export potential.
  • 02An efficient, resilient and digitally transformed public administration, with public services focused on the needs of citizens and entrepreneurs.
  • 03A secure and resilient society, with stronger cybersecurity, protection of critical infrastructure and the capability to respond to hybrid threats.
  • 04Sustainable development and more efficient management of energy, infrastructure, the environment and other resources.
  • 05A society of equal opportunities in which AI literacy, critical thinking and access to advanced technologies are available to all citizens.

Four specific objectives

The four specific objectives are interlinked. Developing skills without accessible infrastructure and high-quality data cannot lead to advanced applications, investments in infrastructure without clear rules and without users do not create public value, and innovation and wider adoption cannot develop sustainably without trust, legal certainty and expert capacity. The National Plan therefore links people, infrastructure and data, governance and rights, and research, innovation and economic application.

3.3.Specific Objective 1. Strengthen human potential for the development and use of AI

Priorities of Specific Objective 1

  1. 1.1

    AI in formal education and early development of competences

    Content on AI will be gradually integrated into primary, secondary and higher education, taking into account the developmental age of pupils and pedagogical objectives. The emphasis will be on understanding fundamental principles, critical assessment of the content and outputs of AI systems, media and AI literacy, and the safe, ethical and creative application of technology. The development of curricula and educational content will be accompanied by systematic training of teaching staff, the provision of support to educational institutions and the development of advanced programmes for the early identification and development of talent. Higher education institutions will be encouraged to develop study programmes, micro-credentials and modular content designed in cooperation with the business sector and the public sector.

  2. 1.2

    Development and strengthening of AI competences through lifelong learning

    Citizens and the working-age population will be provided with accessible, high-quality programmes for acquiring AI competences, ranging from general literacy to specialised knowledge linked to specific occupations and business functions. Programmes will be designed in a modular way, with practical application of tools and the possibility of recognition of acquired competences. Financial, geographical and organisational barriers will be reduced through the use of vouchers, micro-credentials, online and hybrid forms of learning, and cooperation among educational institutions, employers and labour market services. Particular attention will be paid to groups and sectors most exposed to changes in the content of work. In cooperation with the social partners, the effects of the application of AI on the content and organisation of work, skills needs, working conditions and the quality of jobs will be systematically monitored, and these issues will be included in existing social dialogue mechanisms.

  3. 1.3

    Strengthening the AI competences of civil and public servants

    Competence development in the public sector will encompass basic AI literacy, the practical use of tools, data management, the procurement and management of AI systems, and the application of ethical, legal and security requirements. Programmes will be differentiated according to role and level of responsibility: from general content for officials to specialised programmes for managers and for experts in public procurement, data, cybersecurity, regulation and oversight. Central expert support will enable the exchange of knowledge, the development of standardised content and the dissemination of proven examples of application among institutions.

  4. 1.4

    Awareness raising, AI literacy and public trust

    The development of AI will be accompanied by coordinated information and educational activities aimed at clearly informing citizens about the opportunities, limitations and risks associated with this technology. In addition to national campaigns, surveys of perception and trust, public debates and activities tailored to different age, regional and social groups will be carried out. Trust will be built by linking information with concrete rules for the protection of rights, institutional transparency and the involvement of civil society, the academic community, the business sector and the social partners in the debate on the societal effects of AI.

  5. 1.5

    Development, attraction and retention of AI talent and international cooperation

    The Republic of Croatia will strengthen the development and retention of highly specialised experts and researchers by linking education, science and the economy, developing interdisciplinary profiles and creating high-quality research and career opportunities. International mobility, participation in European networks of excellence and joint projects, cooperation with the Croatian diaspora, and instruments for the return and long-term work of experts in the Republic of Croatia will be encouraged. This Priority is directly linked to the development of national computing infrastructure, the innovation ecosystem and opportunities for participation in European strategic projects.

Outcome indicators

  • 1.1. Share of the population aged 16 to 74 with at least basic digital skills, OI.02.7.48

    % · DZS, Eurostat

    Baseline
    63.38 % (2025)
    2026
    66 %
    2027
    68 %
    2028
    71 %
    2032
    80 %
  • 1.2. Share of the population aged 16 to 74 who have used generative AI tools, OI.02.7.49

    % · DZS, Eurostat

    Baseline
    27.52 % (2025)
    2026
    31 %
    2027
    34 %
    2028
    37 %
    2032
    50 %
  • 1.3. Share of the population aged 16 to 74 who have used generative AI tools for professional purposes (for work), OI.02.7.47

    % · DZS, Eurostat

    Baseline
    9.01 % (2025)
    2026
    11 %
    2027
    14 %
    2028
    16 %
    2032
    25 %
3.4.Specific Objective 2. Ensure sovereign, secure and resilient computing infrastructure and data

Priorities of Specific Objective 2

  1. 2.1

    National computing infrastructure and the AI Factory in the Republic of Croatia

    The Republic of Croatia will develop national HPC and GPU capacities and establish an AI Factory as the central research and innovation infrastructure for the development, training, testing and validation of AI models. The infrastructure will link computing resources, standardised development environments and expert services in order to shorten the path from idea and prototype to secure production deployment for researchers, the public sector and enterprises. National capacities will be developed in coordination with the European network of AI Factories, the EuroHPC JU and regional initiatives, with the possibility of the Republic of Croatia participating in future European calls and initiatives for a further increase in available AI and HPC capacities.

  2. 2.2

    Network of sovereign data centres

    Existing and new data centres will be gradually connected into a secure, resilient and energy-efficient network capable of hosting AI workloads and data of particular public interest. The development of the network will include a reliable and redundant electricity supply, multiple very high-speed fibre-optic connections, backup systems and business continuity plans, and a high level of physical and cyber protection, in accordance with the applicable requirements of the NIS 2 Directive, the Cybersecurity Act, Directive (EU) 2022/2557 and the regulations governing critical infrastructure. The physical protection of facilities will be adapted to the assessed risks, including fires, floods, sabotage, unauthorised access and new types of threats, such as the misuse of unmanned aerial vehicles. In the procurement, development and use of products with digital elements, the requirements of the Cyber Resilience Act will be applied where applicable. Particular attention will be paid to the rational use of capacities, interoperability and the possibility of shared use of infrastructure in order to avoid fragmented investments and multiple financing of comparable solutions.

  3. 2.3

    Sovereign data and interoperability

    The development of AI will be based on clear data governance rules, defined responsibilities of data owners and users, quality standards, and secure and lawful methods of exchange and reuse. Existing investments in the CDU, the data lake and SSI will be upgraded for the purposes of the development and application of AI. The reference architecture of the national AI platform will define common layers for data, models, interfaces and security monitoring, with interoperability with common European data spaces and application of the relevant framework established by the Data Governance Act, the Data Act and the Interoperable Europe Act, while reducing the risk of technological lock-in with individual suppliers.

  4. 2.4

    Large Language Model for the Croatian Language

    The development of a reliable and regulatory-compliant large language model for the Croatian language is of strategic importance for linguistic and digital sovereignty and for the availability of high-quality AI solutions in public administration, the judiciary, education, healthcare, culture and the economy, as well as in foreign affairs. The model will be developed on secure infrastructure, with systematic collection, preparation and management of language data, documented quality and protection of rights. Provision will be made for the possibility of reusing the model and related resources for research and development purposes, subject to rules that protect the public interest, security and intellectual property.

  5. 2.5

    Governance, priority use and sovereign access to AI infrastructure

    A clear model for the governance of national computing and data resources will be established, with defined roles of institutions, access criteria, capacity allocation rules and mechanisms for monitoring use. Priority will be given to projects of public and security interest, research with high development value and solutions capable of improving public services and the competitiveness of the economy. The rules will cover data protection, intellectual property, the reuse of models, the transparency of costs and results, and secure models of cooperation between the public, scientific and private sectors.

Outcome indicators

  • 2.1. Share of cloud zones with a high level of AI computing capability (Tier 1 according to the OECD methodology), OI.02.7.50

    % of zones in the cloud · OECD.AI / Oxford University Innovation

    Baseline
    100 % (2026)
    2026
    100 %
    2027
    100 %
    2028
    100 %
    2032
    100 %
  • 2.2. Availability and use of public sector information, OI.02.7.52

    % · European Commission – European Data Portal (data.europa.eu), Open Data Maturity Report

    Baseline
    73.5 % (2025)
    2026
    77 %
    2027
    80 %
    2028
    83 %
    2032
    > 95 %
  • 2.3. Number of artificial intelligence development or application projects supported by national advanced computing resources, OI.02.7.51

    number of projects per year · University Computing Centre (Srce) – Report on the use of the Advanced Computing service

    Baseline
    154 (2025)
    2026
    180
    2027
    210
    2028
    240
    2032
    350
3.5.Specific Objective 3. Establish a system for the ethical and lawful use of AI

Priorities of Specific Objective 3

  1. 3.1

    Coordinated institutional framework for the implementation of the European AI Act

    Competences for the implementation and supervision of the AI Act will be regulated by the Act on the Implementation of Regulation (EU) 2024/1689. The implementation framework will be based on clearly delineated competences, effective coordination mechanisms and common operational protocols, and will link regulatory, market surveillance, data, cyber and sectoral functions in order to ensure the uniform application of the rules. The measures under this Priority will be implemented in accordance with the adopted legislative framework and the competences established on its basis. In accordance with Article 77(2) of the AI Act, the Republic of Croatia has already published a list of public authorities and bodies responsible for supervising or enforcing obligations relating to the protection of fundamental rights in the use of high-risk AI systems. The designation of national competent authorities for the implementation of the AI Act, including market surveillance authorities within the meaning of Article 70, will be regulated by the implementing legislative framework. A national framework for AI governance in the public sector will also be established, including standards for the development, procurement, deployment, monitoring and withdrawal of systems. An advisory point and practical tools will make it easier for the business sector and public institutions to understand their obligations, classify risks and prepare the necessary documentation. Under this Priority, the active participation of the Republic of Croatia in the European Artificial Intelligence Board and coordinated cooperation with the European AI Office of the European Commission will be ensured. The involvement of Croatian experts and stakeholders in the Advisory Forum and the Scientific Panel of independent experts will be supported, in accordance with the rules for their appointment, and expert preparation and coordination of representatives of the Republic of Croatia in the relevant working bodies of the Council of the European Union will be ensured.

  2. 3.2

    Risk assessment and protection of fundamental rights in high-risk sectors

    Standardised methodologies and guidelines will be developed for assessing the risks and impacts of AI systems on fundamental rights, privacy, non-discrimination and safety, particularly in healthcare, education, employment, social welfare, the judiciary and internal security. In developing methodologies for assessing the risks and impacts of AI systems on fundamental rights, the Council of Europe HUDERIA methodology for the risk and impact assessment of artificial intelligence systems from the point of view of human rights, democracy and the rule of law will also be used and, where necessary, adapted to the national framework. As regards the processing and protection of personal data, the methodologies and guidelines will be applied in accordance with the General Data Protection Regulation and the Act on the Implementation of the General Data Protection Regulation (NN 42/18). Assessments will contain a minimum set of evidence and testing, thresholds for mandatory application, mitigation measures, human oversight, data quality control and performance monitoring. A system for reporting, analysing and learning from incidents will be established so that risks are identified in a timely manner and safeguards are continuously improved.

  3. 3.3

    Transparency, explainability and the right to a legal remedy

    Citizens must be clearly informed when they are interacting with an AI system or when AI is used in a process that may affect their rights and interests. In the public sector, a register of AI systems will be established containing information on the purpose, the responsible institution, the risk category, data sources, human oversight and the contact point for complaints. The national register will be established taking into account the obligations to register high-risk AI systems in the European Union database under the AI Act and, where applicable, linkage with and reuse of data already submitted will be ensured in order to avoid duplicate reporting by obliged entities. For high-risk AI systems that are registered at national level in accordance with the AI Act, an appropriate national registration procedure will be ensured. The processing of personal data within the register and related procedures will be carried out in accordance with the regulations on personal data protection. Standards for understandable explanation and documentation of decisions will be developed, as well as procedures for review, complaints and legal protection. Transparency will be implemented in proportion to risk, while safeguarding security, trade secrets and other interests protected by law.

  4. 3.4

    Regulatory sandboxes as support for responsible innovation

    Regulatory sandboxes will enable the development and testing of AI solutions under controlled conditions, with regulatory, ethical and technical support. At least one regulatory sandbox will be established and operational by 2 August 2027, in line with the deadline set by the AI Act. Their purpose is to identify legal and security risks early, verify compliance, develop a common understanding of regulatory requirements and reduce the cost and uncertainty of introducing innovations. Access will be particularly important for SMEs, start-ups, research organisations and public institutions that do not have their own specialised regulatory capacities. The lessons learned will be used to develop guidelines and harmonise practice.

  5. 3.5

    Development of ethical capacities and a culture of responsible application of AI

    Ethical, legal and social issues will be integrated into the development and use of AI systems from the earliest stages and will not be treated as a subsequent formal obligation. Training, codes of conduct, sectoral guidelines and communities of practice will be developed for officials, managers, regulators, judges, inspectors, researchers and enterprises. In particular, guidelines will be developed for the safe and responsible use of generative AI in the public and private sectors. The guidelines will cover the classification and protection of data before they are entered into AI systems and publicly available AI services, the protection of personal data, trade secrets and intellectual property rights, the management of data input and access, verification of the accuracy and authenticity of generated outputs, and the clear assignment of human responsibility for their use. Particular attention will be paid to human accountability, bias, data quality, security, the protection of vulnerable groups and the assessment of social impacts. The culture of responsible application will be linked to the AI literacy of citizens and officials and to transparent public dialogue.

Outcome indicators

  • 3.1. Share of reported serious incidents involving high-risk artificial intelligence systems for which the competent authority has taken appropriate measures within seven days of receipt of the report, in accordance with Article 73(8) of the AI Act, OI.02.7.54

    % · Competent market surveillance authority / national system for reporting serious incidents

    Baseline
    Not available – the administrative system has not yet been established
    2026
    n/a
    2027
    100 %*
    2028
    100 %
    2032
    100 %
  • 3.2. Share of citizens who consider that digital rights and principles are well applied in terms of the exercise of effective freedom of choice online, including interaction with artificial intelligence systems, OI.02.7.55

    % · European Commission – Special Eurobarometer 566, State of the Digital Decade 2025 report

    Baseline
    69 % (2025)
    2026
    70 %
    2027
    71 %
    2028
    72 %
    2032
    75 %
  • 3.3. Share of high-risk artificial intelligence systems deployed by bodies governed by public law and subject to the obligation under Article 27 of the AI Act for which a fundamental rights impact assessment was carried out before first use, OI.02.7.53

    % · Competent market surveillance authority – administrative records of notifications of the results of fundamental rights impact assessments

    Baseline
    Not available – the administrative system has not yet been established
    2026
    n/a
    2027
    100 %*
    2028
    100 %
    2032
    100 %
3.6.Specific Objective 4. Promote research, innovation, development and use of AI in the economy

Priorities of Specific Objective 4

  1. 4.1

    Promoting the application of AI in the economy with a focus on SMEs

    Enterprises will be provided with combined financial, technical and advisory support tailored to their digital and AI maturity. The support pathway will encompass an assessment of capabilities and business needs, the development of competences and data foundations, the testing of AI solutions before investment, co-financing of implementation and access to scaling instruments. As part of advisory and expert support, guidelines and examples of good practice will be developed for data management in enterprises, including the assignment of responsibility for data, ensuring data quality and standardisation, the interoperability of business and production systems, and the secure and lawful use of business and industrial data for the development, training, testing and application of AI models and systems. Particular attention will be paid to opportunities for the secure sharing and reuse of data and to the involvement of enterprises in the relevant common European data spaces, in accordance with the Data Governance Act and the Data Act. European Digital Innovation Hubs (EDIH) and Digital Innovation Hubs (DIH) will play an important role in connecting enterprises with experts, infrastructure and proven solutions. The measures will be aimed at measurable improvements in productivity, quality, resilience and competitiveness, with particular accessibility for SMEs with limited internal capacities.

  2. 4.2

    Development of a national AI innovation ecosystem and platform

    Enterprises, start-ups, research organisations, the public sector, financial institutions, the EDIH/DIH network and the national innovation system will be connected. The national AI innovation platform will facilitate access to computing and data infrastructure, support programmes, expert services, regulatory guidelines, a catalogue of domestic AI solutions and examples of good practice. The system will encourage collaborative research and development projects, technology transfer, the development of intellectual property and commercialisation. Linkage with European AI Factories, data spaces and projects will give Croatian actors access to the necessary resources, partners and markets.

  3. 4.3

    Development of AI start-ups, spin-off companies and financial instruments

    The development and growth of innovative enterprises in the field of AI will be supported through a combination of venture capital, public-private co-investment instruments, loans, guarantees, acceleration programmes and expert support. The instruments will follow the different stages of development, from proof of concept and protection of intellectual property to market entry, internationalisation and scaling. University spin-off companies and the transfer of research results into commercial products and services will be particularly encouraged. Public financial instruments will reduce the risk of investing in the early stages of development of AI enterprises and encourage the involvement of private capital. The selection of projects will be based on their technological value, market and export potential, and potential for growth and the creation of highly skilled jobs.

  4. 4.4

    Innovative public procurement and pilot projects for AI solutions

    The public sector will act as the first user and a catalyst for the development of domestic solutions. Through the GovTech programme, innovation challenges, pilot contracts and, where applicable, innovative public procurement, contracting authorities will define concrete problems and enable enterprises and researchers to develop, test and demonstrate impact in a real-world environment. Priority will be given to AI solutions with clear public value, the possibility of reuse across multiple bodies and measurable effects on the speed, quality and cost of services. Piloting will be carried out with legal, technical, data and security support.

  5. 4.5

    Regulatory clarity, sandboxes and European integration of AI innovation

    Enterprises will be provided with timely and understandable information on regulatory, ethical and security requirements, as well as access to expert advice and regulatory sandboxes. Under this Specific Objective, sandboxes have a developmental function: they enable enterprises and researchers to adapt solutions to the rules and to market needs under controlled conditions. In substance, they build on the regulatory system under Specific Objective 3, but do not replace it. At the same time, the participation of Croatian actors in the Digital Europe and Horizon Europe programmes, the EuroHPC JU, IPCEI AI, common European data spaces and value chains for AI and semiconductor technologies will be encouraged.

Outcome indicators

  • 4.1. Share of enterprises using at least one artificial intelligence technology, OI.02.7.58

    % of enterprises with 10 or more employees and self-employed persons · DZS, Eurostat

    Baseline
    15.19 % (2025)
    2026
    19 %
    2027
    22 %
    2028
    26 %
    2032
    40 %
  • 4.2. Total investment in artificial intelligence in Croatia, OI.02.7.56

    EUR m · OECD / European Commission – “Improving the measurement of investment in artificial intelligence”

    Baseline
    EUR 1,233.88 m (2023)
    2026
    1,550
    2027
    1,660
    2028
    1,770
    2032
    EUR 2,200 m
  • 4.3. Share of enterprises using artificial intelligence in production processes, among enterprises using at least one artificial intelligence technology, OI.02.7.57

    % of enterprises using at least one AI technology · DZS, Eurostat

    Baseline
    8.9 % (2025)
    2026
    12 %
    2027
    15 %
    2028
    18 %
    2032
    30 %

The 33 measures of the First Action Plan

Each dot is one measure, sized by its estimated implementation cost. Filled disc: I – Investment. Ring: R – Reform. Choose a measure for its description, key milestones, responsibility, deadlines and result indicators.

Layout
Specific objective
Type

Showing 33 of 33 measures

Indicative financial plan

932,077,068EUR

A total of EUR 932,077,068 is indicatively envisaged for the implementation of the National Plan in the period from 2026 to 2032. The First Action Plan for the period from 2026 to 2028 plans funds in the amount of EUR 382,077,068, or approximately 41.0 % of the total financial framework. EUR 550,000,000, or 59.0 % of the total amount, is indicatively envisaged for the Second Action Plan for the period from 2029 to 2032.

First Action Plan 2026–2028
382,077,068
Second Action Plan 2029–2032, indicative
550,000,000

Specific Objective 1 Strengthen human potential for the development and use of AI

115.3 m

24,026,493 + 91,250,000 = 115,276,493 EUR · Measures 1 – 7

Specific Objective 2 Ensure sovereign, secure and resilient computing infrastructure and data

260.2 m

138,930,223 + 121,250,000 = 260,180,223 EUR · Measures 8 – 13 and 29

Specific Objective 3 Establish a system for the ethical and lawful use of AI

58.0 m

11,742,969 + 46,250,000 = 57,992,969 EUR · Measures 14 – 16, 26, 27, 32 and 33

Specific Objective 4 Promote research, innovation, development and use of AI in the economy

498.6 m

207,377,383 + 291,250,000 = 498,627,383 EUR · Measures 17 – 25, 28, 30 and 31

Annual profile of the First Action Plan

107.0 m

2026

67.6 m

2027

207.5 m

2028

107,005,483 · 67,599,686 · 207,471,899 EUR

Key areas of application of AI in the Republic of Croatia

The public sector plays an important role as a user, procurer and regulator of AI and as an example of the responsible application of technology. Previous investments in the interoperability of registers, a central data repository with advanced analytical capabilities, the modernisation of the CDU, the e-Građani (e-Citizens) system and the Single Contact Centre (JKC) are creating the foundation for a new generation of digital public services. The aim is for AI to be used for faster processing of information, reducing the administrative burden, better-quality planning and more accessible communication with citizens and entrepreneurs, while retaining the accountability of officials and competent authorities. The application of AI will also cover the analytical and management functions of the state that are not directly related to the provision of public services, including the design and evaluation of public policies and regulations, budgetary and fiscal planning, official statistics, the management of state assets and human resources in the civil service, and analytical, linguistic and consular support in foreign affairs. Such solutions will be used to support expert work and decision-making, with appropriate data quality, verifiability of results, human oversight and the retention of the accountability of competent authorities and officials.

  • 4.3.1.Digital public services and communication with citizens

    By 2032, a new generation of digital public services will be developed in which AI assistants will provide citizens with understandable and reliable information, guide them through administrative procedures, help them fill in forms and book appointments and, where necessary, connect them with an official. Such assistants will be able to provide personalised guidance, recognise life situations and send proactive notifications about changes in status and required actions. The application of speech and generative models will further increase the accessibility of services for persons with disabilities and users with different levels of digital skills.

    AI solutions will also be developed for the smart classification of submissions which, on entry into the system, recognise the type of case, extract relevant data from documents and propose the competent organisational unit for further processing. The new functionalities will rely on existing modules of the state information infrastructure, standardised data flows and secure storage within the CDU, thereby enabling their reuse across different bodies and services.

  • 4.3.2.Support for administrative and judicial procedures

    AI solutions that take over the repetitive, technical and time-consuming parts of procedures will be introduced gradually, while officials, judges and other authorised professionals retain decision-making powers. Automatic checking of the completeness of documentation can identify missing attachments and provide the user with a clear notification in good time. Optical character recognition and the extraction of data from scanned forms will reduce the need for manual transcription, while models for detecting duplicate and inconsistent applications will contribute to the quality of registers and records.

    In the judiciary, AI will be used for analytical and expert support, for example for searching and summarising documentation, analysing the duration and costs of proceedings, identifying procedural patterns and improving the availability of information to citizens and judicial office holders. Such tools will not make judicial decisions or replace legal advice, but will serve as support for the preparation of work, analysis and information. Their development must be based on reliable data, protection of confidentiality, transparency and human oversight.

    Predictive models for capacity planning will use historical data on the number and seasonality of requests in order to estimate the workload of individual services and propose an optimal allocation of time and resources. This can reduce waiting lists and speed up the resolution of cases, without automating decisions that affect the rights and obligations of citizens.

  • 4.3.3.Supervisory, inspection and regulatory functions of the state

    The Republic of Croatia will apply AI for more precise, more efficient and fairer supervision in tax, customs, excise and other regulatory systems. Risk analytics models can identify patterns indicating irregularities in the declaration of obligations, the customs value of goods, fiscalisation, money flows or the use of public funds. This enables fewer non-selective inspections and more targeted actions based on assessed risk, while at the same time reducing the burden on compliant taxpayers.

    Automated searching of lawfully accessible public sources can support the verification of market prices, the availability of goods or other relevant circumstances in sectors such as trade, agriculture and construction. AI can also improve the triage of cases in social welfare, municipal reports and crisis management, whereby the system proposes the level of urgency and the responsible person confirms the decision and further action.

  • 4.3.4.Secure, responsible and scalable application

    AI solutions in public administration will be introduced through controlled and secure environments of the state information infrastructure. Common rules will be established for the procurement, development, testing, documentation, monitoring and reuse of AI solutions, as well as mechanisms for monitoring quality, possible biases and deviations in outcomes. Officials will be trained to understand the capabilities and limitations of models, assess risks and handle data responsibly. In the development and application of AI solutions in the public sector, appropriate risk assessments will be carried out, including information security, data protection, the security of AI systems and the supply chain, in accordance with the purpose of the system, the level of risk and applicable regulations.

    The central data repository, the metaregister of public data, the interoperability system and the upgrading of the CDU into a common platform for the application of AI will enable AI solutions to be developed on high-quality, up-to-date and verified data and, where justified, to be reused across several bodies. This avoids fragmentation, reduces costs and ensures a uniform level of security and governance.

    In the first implementation period, priority will be given to upgrading the e-Građani system and the integration of e-services, developing AI tools for the analysis of court proceedings and establishing a framework for the application of AI solutions in the Customs Administration. Other use cases will be included in subsequent action plans according to their level of readiness, the possibility of reuse and secured sources of funding.

Implementation governance

What the public says

The consultation on e-Savjetovanja as it stands. The consultation report is expected on 16 December 2026.

75

comments so far · 73 on the National Plan, 2 on the Action Plan

  • General comment24
  • Text addition51
  • Participants4

69 of the 75 comments came from the same participant.

Recurring themes · unofficial summary

The comments, mostly from a single submitter, support the strategic direction of the Plan but ask for its broad scope to be replaced by proven priorities and comparison with alternatives. As fundamental shortcomings they highlight the unclear separation of secured and conditional funds, the absence of life-cycle cost, and misaligned deadlines and interdependencies between measures. A large share of the remarks call for indicators of actual impact instead of the number of activities, clear owners of results and decision-making powers, and acceptance conditions before production use, with real human oversight in sensitive applications. Individual comments propose a clearer justification and indicators for the Croatian language model, and the inclusion of the financial sector, family farms (OPGs) and adult education institutions.

  1. National Plan

    NATIONAL PLAN FOR THE DEVELOPMENT OF ARTIFICIAL INTELLIGENCE FOR THE PERIOD UNTIL 2032

    • PHI SAVJETOVANJE, OBRT ZA POSLOVNE USLUGE, VL. DOMEN VERDNIK, ZAGREB, ILICA 47 · General comment · 16.10.2026 18:46

      Considers that the Plan is insufficiently elaborated and asks for real priorities, separation of secured and conditional funds, life-cycle cost, clear decision-making powers, impact indicators instead of activity indicators, and criteria for discontinuing unsuccessful interventions.

      prioritisationfundingmeasurability

  2. National Plan

    1. Executive summary

    • PHI SAVJETOVANJE, OBRT ZA POSLOVNE USLUGE, VL. DOMEN VERDNIK, ZAGREB, ILICA 47 · General comment · 16.10.2026 17:54

      Proposes that the summary distinguish ambitions, the indicative financial framework and commitments, show how much funding is actually secured, and stress that success is measured by benefits rather than the number of projects; asks for a repeated sentence to be removed.

      fundingmeasurability

  3. National Plan

    2.1. Artificial intelligence as a developmental, social and security turning point

    • PHI SAVJETOVANJE, OBRT ZA POSLOVNE USLUGE, VL. DOMEN VERDNIK, ZAGREB, ILICA 47 · Text addition · 16.10.2026 17:55

      Proposes an addition under which AI is introduced only for a clearly identified problem, after comparison with alternatives such as process redesign or automation without AI, with priority given to applications with demonstrable added value.

      prioritisation

  4. National Plan

    2.2. Legal and policy framework of the European Union

    • PHI SAVJETOVANJE, OBRT ZA POSLOVNE USLUGE, VL. DOMEN VERDNIK, ZAGREB, ILICA 47 · General comment · 16.10.2026 17:56

      Proposes linking the European framework to the relevant Croatian regulations, distinguishing general data protection from the rules for police processing, and drawing up an implementation matrix of obligations and competent bodies for priority use cases.

      regulation

  5. National Plan

    2.3. International framework and cooperation

    • PHI SAVJETOVANJE, OBRT ZA POSLOVNE USLUGE, VL. DOMEN VERDNIK, ZAGREB, ILICA 47 · Text addition · 16.10.2026 17:56

      Proposes that international cooperation be tied to specific national interests, with responsible lead bodies and evaluation of contributions, and that participation in networks be monitored separately from the benefits actually achieved.

      governancemeasurability

  6. National Plan

    2.4. Alignment with the strategic framework of the Republic of Croatia

    • PHI SAVJETOVANJE, OBRT ZA POSLOVNE USLUGE, VL. DOMEN VERDNIK, ZAGREB, ILICA 47 · Text addition · 16.10.2026 17:57

      Proposes that the link with other strategic documents be shown at the level of measures, lead bodies and sources of funding, with a leading lead body for joint activities, in order to avoid double funding and double reporting of effects.

      governancefunding

Summaries and themes are unofficial. Original comments (in Croatian): National Plan (opens in a new tab) · Action Plan (opens in a new tab)

Expert Working Group

Established on 21 May 2025

For the drafting of the proposals of the National Plan for the Development of Artificial Intelligence for the Period until 2032 and of the Action Plan for the Implementation of the National Plan for the Development of Artificial Intelligence for the Period until 2028, a working group was established on 21 May 2025.

The Head of the Expert Working Group is Ivan Lakoš, a civil servant authorised to perform the duties of Director of the Directorate for the Development of the Digital Society and Strategic Planning, and the Deputy Head is Dr Ivana Nagy, Head of the Digital Economy Sector in the Directorate for the Digital Economy.

The Secretary of the Expert Working Group is Ondina Obradović, Senior Adviser – Specialist in the Digital Transformation Projects Sector, and the Deputy Secretary is Jakov Tomljanović, Senior Adviser – Specialist in the Strategic Development and Projects Sector, both from the Directorate for the Development of the Digital Society and Strategic Planning.

The drafting involved the Expert Working Group, which brought together 133 members and deputy members from 55 institutions, including representatives of state and public administration bodies, scientific and research organisations and higher education institutions, the business sector, technology companies and the start-up community, regulatory and security bodies, professional associations and civil society organisations.

62 of 62

  • Tomislav Pokaz

    Maja Bogdan

    Office of the Prime Minister of the Republic of Croatia

  • Nikola Modrušan

    Igor Ljubi, Miljenko Hajnić, Tomislav Malarić

    Ministry of Justice, Public Administration and Digital Transformation

  • Maja Vitaljić

    Lidija Suman, Tamara Horvat Klemen, Dejan Vukelić, Renato Cobal, Josipa Kovačić, Ana Ćorić Samardžija

    Ministry of Justice, Public Administration and Digital Transformation

  • Nataša Margetić

    Krunčica Renić

    Ministry of Justice, Public Administration and Digital Transformation

  • Ivan Penava

    Žaklina Olujić

    Ministry of Justice, Public Administration and Digital Transformation

  • Dragutin Kosmat

    Tihomir Božić

    Ministry of Finance

  • Tomislav Milunović

    Ivančica Franjković

    Ministry of Labour, Pension System, Family and Social Policy

  • dr. sc. Hrvoje Meštrić

    Ivana Prosinečki

    Ministry of Science, Education and Youth

  • Bojan Batinić

    Dino Pinjo

    Ministry of Economy

  • Neven Kos

    Marijana Cikron

    Ministry of Economy

  • Đuro Lubura

    Maja Odeljan

    Ministry of the Sea, Transport and Infrastructure

  • Viktor Janković

    Neven Mileusnić

    Ministry of Environmental Protection and Green Transition

  • Vanda Čuljat

    Goran Klopotan

    Ministry of Agriculture, Forestry and Fisheries

  • dipl. ing. Hrvoje Jezidžić

    mr. sc. Hrvoje Belani

    Ministry of Health

  • Mirko Herceg

    Marija Galic

    Ministry of Tourism and Sport

  • Zoran Klasnić

    Renato Grgurić

    Ministry of the Interior

  • brigadir doc. dr. sc. Darko Galinec

    Damir Sacher

    Ministry of Defence

  • Željko Jurić

    Gabriela Labor

    Office of the National Security Council

  • Tomislav Gudelj

    Josip Kunsabo

    Security and Intelligence Agency – National Cyber Security Centre

  • Ivana Golić

    Marija Rusan

    Information Systems Security Bureau

  • Mislav Hebel

    Dora Tudorić-Ghemo

    Croatian Regulatory Authority for Network Industries

  • Anamarija Mladinić

    Karlo Paljug Zorko

    Personal Data Protection Agency

  • Ivana Mehle

    Ivana Šimek

    Croatian Employment Service

  • Pero Ivanko

    Moris Bagić, Karlo Pintarić

    Croatian Institute of Public Health

  • Valentina Miličić

    Marija Grga

    National School of Public Administration

  • Lidija Brković

    Tomislav Cviljak

    Croatian Bureau of Statistics

  • Juraj Bilić

    Marijan Milovec

    Croatian Academic and Research Network – CARNET

  • Jakov Meštrović

    Tomislav Vidaković

    Croatian Bank for Reconstruction and Development

  • Gordan Terzić

    Neno Rakić

    Croatian Agency for SMEs, Innovations and Investments

  • dr. sc. Slaven Smojver

    Mladen Dokmanović

    Croatian National Bank

  • Sedina Dubravčić

    Iva Šišul Brdar

    Office of the Ombudswoman

  • Daška Leppee Pažanin

    Ombudsperson for Children

  • Branka Meić Salie

    Mario Burek

    Ombudsperson for Persons with Disabilities

  • Kristijan Kevešević

    Josip Grgić

    Gender Equality Ombudsperson

  • Mihaela Felker

    Jagoda Novak

    Government of the Republic of Croatia, Office for Social Partnership

  • Izabela-Delfa Mišić (NHS)

    Dijana Šobota (SSSH)

    proposed by the Office for Social Partnership

  • akademik prof. dr. sc. Sven Lončarić

    prof. dr. sc. Zvonko Kostanjčar

    Faculty of Electrical Engineering and Computing, University of Zagreb

  • prof. dr. sc. Ljiljana Šerić

    doc. dr. sc. Maja Braović

    Faculty of Electrical Engineering, Mechanical Engineering and Naval Architecture, University of Split

  • izv. prof. dr. sc. Emmanuel Karlo Nyarko

    prof. dr. sc. Marijan Herceg

    Faculty of Electrical Engineering, Computer Science and Information Technology, University of Osijek

  • izv. prof. dr. sc. Goran Mauša

    izv. prof. dr. sc. Stefan Ivić

    Faculty of Engineering, University of Rijeka

  • prof. dr. sc. Markus Schatten

    izv. prof. dr. sc. Dijana Oreški

    Faculty of Organization and Informatics

  • Ivan Marić

    dr. sc. Ognjen Orel

    University Computing Centre, University of Zagreb – SRCE

  • Tomislav Dominković

    doc. dr. sc. Zdravko Kunić

    Algebra Bernays University

  • dr. sc. Mato Njavro

    dr. sc. Goran Oblaković

    Zagreb School of Economics and Management

  • dr. sc. Ive Botunac

    dr. sc. Antonija Mršić Radas

    Croatian Artificial Intelligence Association CroAI

  • dr. sc. Dražen Lučić

    Iva Nappholz

    Croatian Chamber of Economy

  • Ratko Mutavdžić

    Marko Brgić

    Croatian Employers' Association

  • Frane Borozan

    Unit Croatia association

  • Marijan Mumdžiev

    Mihovil Barančić

    Croatian Business Angels Association

  • Matija Palalić

    Verica Ujlaki

    Croatian County Association

  • Francesca Gržinić Kuljanac

    Zoran Cetinjanin

    Association of Cities

  • Dražen Oreščanin

    Sven Harjaček

    BIRD Incubator

  • dr. sc. Tomislav Šmuc

    dr. sc. Anja Barešić

    AI4Health Cro, Ruđer Bošković Institute

  • Marijana Šarolić Robić

    Hajdi Ćenan

    CroStartup

  • dr. sc. Ana Meštrović

    mr. sc. Damir Medved

    EDIH Adria, University of Rijeka

  • prof. dr. Marko Tadić

    Croatian Language Technologies Society, Faculty of Humanities and Social Sciences, University of Zagreb, Department of Linguistics

  • Igor Grdić

    Filip Olujić

    Croatian Data Centre Association

  • Silvije Šeremet

    Nemanja Relić

    Government of the Republic of Croatia, Legislation Office

  • Dubravko Muzur

    Stjepan Marković

    Ministry of Regional Development and EU Funds

  • Ana Begić Hendija

    Orin Balenović

    Ministry of Regional Development and EU Funds

  • Dijana Bezjak

    Iva Međugorac

    Ministry of Regional Development and EU Funds

  • prof. dr. sc. Romana Matanovac Vučković

    Dinko Klarić

    Ministry of Culture and Media

Deadline for comments

15 November 2026

The consultation will last 30 days, after which the responses to the comments received and the report on the consultation conducted will be published as soon as possible.

Questions can be sent to razvoj@mpudt.hr